Hotel Scam Advisory
HOTEL SCAM ALERT!
It has come to our attention that our keynote/invited speakers and delegates may have been contacted by companies or individuals claiming to be affiliated with COMSNETS regarding their potential stay at our partner hotels. Please be aware that this is a scam sent from a company named Business Travel Management (BTM).
The company will send you an email or call you to entice you to purchase rooms at our partner hotels. These calls have been to office phones, cell phones, and landlines.
If you indicate that you have a rooming need, BTM will send you a credit card authorization form from DocuSign or RightSignature. Please DO NOT give out any of your information to this company as this is a scam. Please ignore any emails and calls from BTM or any other travel agent and DO NOT complete the DocuSign or RightSignature form that is attached to their emails.
COMSNETS Organizers and our partner hotels will NEVER send emails or place telephone calls to individuals in order to promote specific accommodations. If you receive emails or telephone calls regarding COMSNETS hotel accommodations, please disregard and do not engage with the sender. Our partner hotels will not contact you for any credit card information relating to your reservation via phone calls or email. If credit card authorization is being requested, the request will only be made directly from our partner hotels. In order to ensure that you are indeed talking to the representatives from our partner hotels, you can call our partner hotels directly as listed on our website.
COMSNETS is not affiliated in any way with BTM. The only way for our delegates to reserve a hotel room under the conference Special Rate is to make bookings directly through the partner hotel(s), using the accommodation booking link or reservation form mentioned on the Accommodation details webpage. The organizing committee of COMSNETS will be handling all the hotel reservations for the keynote speakers.
If you receive a phone call or email from BTM, or being contacted by any other travel agent, please forward the information immediately to [email protected].
We are working to address this situation and have reported this scam to relevant authorities and hotels concerned. Your kind understanding and support is much appreciated.
What to do if you have been contacted by a scam company about booking hotels?
- If you have given out your credit card information to BTM or anyone who called you about booking hotel rooms, call your credit card company immediately, alert them to the scam, and deny the charge.
- Change your online passwords and PINs to prevent fraudsters from doing any further damage.
- Continue to monitor your credit card to look for fraudulent charges. Request further information from your credit card company regarding closing your account or issuing a new card.
- Book your rooms only through the official accommodation booking link or reservation form. Hotel information can be found on our conference website.
